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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rigoberto Reyes

June 16, 2026

5  out of  5
rating by Rigoberto Reyes
"David and his office have always been extremely helpful and professional with handling all my insurance needs. I have been a loyal customer of David’s for over 25 years and have multiple polices with him, he even insured my daughter as a new driver and college student. His prices have kept me as a dedicated client and I have never felt an unreasonable hike in prices. His office staff is always attentive and responsive by phone call and email. I highly recommend David and this office for any insurance needs."
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J Ruiz

June 15, 2026

5  out of  5
rating by J Ruiz
"I recently purchased my first car and wasn’t sure which auto coverage to get. David was so helpful and knowledgable on explaining all the coverages in great detail. Thank you David!"
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Nicole Kim

October 31, 2025

5  out of  5
rating by Nicole Kim
"David with State Farm is amazing. He has been my agent for over 20 yrs for my home, car and life. He is professional and very knowledgeable. Always there to assist. I highly recommend David."
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Courtney Jeong

October 3, 2025

1  out of  5
rating by Courtney Jeong
"Went to David because State Farm suggested I get my forms signed by him. I knew of his office because I’ve passed by David’s office in the past. Unfortunately David was rude and gave me a long lecture of why he didn’t have time for me and mansplained everything on the form. I asked if I could quickly fill it out correctly and have his help me sign. The answer was a stern no. He was un empathetic to my circumstances. I went into my car and filled out the last bits of it which took me less than a minute (less time than it took for him to lecture me). I ended up going to Marcia’s on fair oaks and she was so kind and sweet and so helpful! If you like mansplainers , stay with David! If you like knowledgeable, understanding, empathetic people, go with Marcia!"
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Mark Duxbury

January 6, 2023

5  out of  5
rating by Mark Duxbury
"David and his team are amazing and have been helping me and my family and business for many many years. Thank you David."
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William Grady

December 23, 2021

5  out of  5
rating by William Grady
"Great customer service. Goes above and beyond to help. I have used David for almost 20 years, for home and auto. I had a recent accident, a roadway object hit my car causing significant damage. It made for a complex claim. David got personally involved with the State Farm claims people to resolve a sticky issue in my favor that had developed several weeks after the accident. And he did it at 8:45 at night. That was going above and beyond, which he has done in the past too."
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Cameron Pratt

April 28, 2021

5  out of  5
rating by Cameron Pratt
"David is a very professional and knowledgeable agent who goes the extra mile to provide excellent customer service. If your looking a an agent in the South Pasadena or surrounding give David a call for Auto, Home and Life insurance."
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Bryan Shigekawa

December 1, 2020

5  out of  5
rating by Bryan Shigekawa
"I started with Statefarm in another state, since I've now moved back to CA for the foreseeable future, I was recommended a couple of state farm near me. I chose David Morales and haven't been disappointed. Most of the time I need something and I call, I'm usually talking to Adam. Adam has been great with letting me know of the best quotes they can offer and also other ones I might want."
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Marcy Harbut l

September 13, 2020

5  out of  5
rating by Marcy Harbut l
"Great customer service and very responsive. David always takes the time to patiently answer questions and teach clients and potential clients about insurance options. I have referred many friends to him."
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Travis Winn

March 15, 2018

5  out of  5
rating by Travis Winn
"I love David, he's been taking care of me for years, renters insurance, business insurance, Term Life insurance, etc. He's always explaining things well and showing one the importance of options."
We responded:
"Thanks for taking the time to rate our office!"
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Alex Schroeder

October 5, 2017

5  out of  5
rating by Alex Schroeder
"David is a fabulous insurance agent. I have been with him for over 10 years. He is very thorough person. He is currently covering both our automobiles and apartment business."
We responded:
"Hi Alex, thank you so much for the wonderful review!"
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Sean McCarthy

June 14, 2017

5  out of  5
rating by Sean McCarthy
"I had a good experience and I've been a client for over a decade. David is very knowledgeable, direct, and responsive. He has a better command of the details than a typical insurance agent."
We responded:
"Thanks a lot for your feedback!"
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Dallas L

December 18, 2013

1  out of  5
rating by Dallas L
"I had been with David Morales as an agent for about 2 years and with State Farm for about 11 years. I hope that the experience I had is not that of his other clients. I have switched agents and went from paying $235 with David to now $165 with a new agent (still State Farm). The reason: I recently found out that I had not been covered for the last 4 months. David Morales or his office never contacted me, though he assured me that letters were sent, but I received no mail, and especially no call that my policy was canceled. I spoke to both Kelly, Kaitlin, and David. Kelly transferred me to Kaitlin, and Kaitlin let me know she wasn't sure why it happened or why I received no notices. She did remind me that it was my responsibility to check my bank account. I should have been checking my bank account, but the charge was linked to my credit card and I just pay it off every month. Will be doing this in the future. However, David did call me personally, but he was still unable to tell me why it happened or guarantee me that it would not happen again. When I pressed him a bit more, he did let me know that "it goes both ways" and that I should have been contacting them and doing my part. For those looking for an agent I would recommend you to go with someone who your friends or family refer to. I think he has a bit too many clients, or is just not doing his due diligence. Hopefully this review will produce some changes in his business. However, if I were speaking to any friend or family, I would ask them to seek out other agents, before going to David and his associates. Someone who will save them money and protect them."
We responded:
"Hello,
We are really sorry we couldn’t meet your expectations regarding your insurance needs. It is unusual to receive negative reviews from our customers because proving outstanding customer service is the number 1 priority in our office and we care about our customers' satisfaction . We would like to discuss this issue and make it right, please feel free to contact us at your earliest convenience."